Number of Customers*
Monthly Campaign Report
Track Engagement (Email Opens & Clicks)
Top 10 Most Engaged Customers
TYPES OF GREETINGS
Monthly Greeting (To be sent out on the first week of every month)
Interesting stuff! How will my customers receive those greetings?
Thanks! Your greetings will be sent to their email adresses.
Does email marketing still work?
Yes, it does. As a matter of fact, in a research by Radicati Group, emails are 5x more likely to be seen than via Facebook. There are tons of research that shows email marketing still work. It’s just how the subject lines and contents that make the difference, which is what we’re here to do for you.
Do you think WhatsApp is better?
Truth is, some customer do find WhatsApp marketing intrusive of their privacy. Do you like it when brands send you texts to your private numbers? Additionally, for now, there aren’t many technology available to automate and maximise the platform yet, but with Whatsapp for Business, we’re excited!
Hmph, how about reaching them on Facebook via Ads?
Yes, we can help you with that. Since you have their details, we can create highly targeted ads to your existing customers. That’s the Custom Audience feature of Facebook.
Do we get to choose which designs to go out every month?
Yes, of course! For all packages, you will get to choose up from up to 5 different designs, along with your offer or message. We will send you the designs 4 weeks before sending, and you will need to inform us at least 7 days before the end of each month.
If we choose to skip a month, is that ok?
Sure, that’s ok. Our concern is the gap your customers will experience from your brand. People do have short memories these days. 🙂
I see that on top of the Birthday and Monthly Greetings, there are options to purchase additional Festive and Promotional Greetings. How does that work?
Yes, each package comes with Birthday and Monthly Greetings. And you can top up an additional RM500 for Festive Greetings, where you will get to pick from up to 5 Festive Designs choices. The Promotional Greetings are priced at RM800 where our designers will work with you to create a customised design, just for business.
Do you have your own email marketing system?
We do, but that’s for large volume blasts. For your account, we will be using an Email Marketing Service Provider called Mailerlite. It’s free for the first 1,000 customers, and the fees after that is minimal.
Will we have access to our customers' data?
Yes, of course. Upon setting up your Mailerlite account, we will provide you with the login details. As a matter of fact, once you’re on-board with us, the first document you will receive is a NDA (Non-Disclosure Agreement) which will be signed by both parties, to ensure that your customer’s data are secured and never shared by us.
What happens when I have new customers. Will you be able to import it into the system for us?
Yes. Just key it into an Excel Sheet, drop us an email and we will import it for you. Easy!
If the emails are invalid, can you help us remove them?
Yes. We will remove emails that are bounced or returned, so that your lists are always healthy.